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Field Service Technician

  • Wiener Neustadt
  • Fulltime
Field Service Technician, 1. image

High Tech Company and Global Market Leader

The Schiebel Group is a globally active high-tech company and market leader in the field of unmanned helicopters (CAMCOPTER® S-100 and S-300). At our company, it’s not just about technology – it’s about systems that are deployed worldwide under demanding conditions. We are looking for a technically skilled individual with a high willingness to travel in the field of Field Service Engineering for our team.

Why You Can Reach the Next Level of Your Career with Us

Because you don’t just want to manage technical systems, but be directly involved where your expertise is needed. At Schiebel, you work on highly complex unmanned helicopter systems, support customers domestically and internationally, and contribute to ensuring that our systems are operated reliably, professionally, and with the highest quality.

What You Can Achieve with Us

In this role, you take on a central function at the interface between technology, development, and the customer. You ensure the installation, maintenance, diagnosis, and troubleshooting of our systems, assist with upgrades and tests, and ensure that technical requirements are implemented efficiently and solution-oriented.

 

Your Responsibilities at a Glance:

  • Installation, maintenance, repair, and servicing of UAS systems in compliance with specified standards and guidelines
  • Execution of technical support missions domestically and internationally
  • Fault diagnosis and troubleshooting on-site or during customer deployments
  • Execution of hardware and software upgrades
  • Direct technical communication with customers as part of support activities
  • Setup and operation of test systems as well as installation and testing of prototypes
  • Identification, documentation, and forwarding of technical errors to internal interfaces
  • Creation and review of technical documentation and verification documents
  • Ensuring professional and timely support processing with high customer orientation

What You Should Bring

  • Completed technical education, preferably in the field of electrical engineering, communications engineering, or mechatronics
  • Good technical system understanding in the areas of electronics, software, and mechanics
  • Basic knowledge of networks, network components, and network protocols is an advantage
  • Proficient use of MS Office
  • Very good English skills in spoken and written form
  • Enthusiasm for international travel activities up to approximately 40%
  • Mandatory: Ability to obtain a successful Austrian security clearance

You Are Best Suited for This Role If...

  • You are characterized by an independent, structured, and solution-oriented way of working
  • High customer orientation is a given and not a necessary evil
  • You enjoy working flexibly and appreciate that no day is like the other
  • You stand out with a strong commitment and see travel as an exciting part of your job
  • You can impress in an international environment with your professional demeanor

What Awaits You with Us

  • A varied activity in an international deployment environment
  • Exciting tasks in the field of highly developed unmanned helicopter systems
  • A dynamic, technology-driven work environment
  • Close collaboration with internal departments and international customers
  • The opportunity to take responsibility and bring technical solutions directly into practice

If you feel that your technical understanding, willingness to travel, and solution-oriented way of working make you a good fit for us, we look forward to your application!

  • Birgit Rada-Tomasin
  • Senior Recruiting Specialist
  • Christoph Gruber
  • Team Leader Customer Support & System Testing